About the role
Purpose & Overall Relevance for the Organization
- The Sales Operations Administrator provides operational, administrative and coordination support across adidas Retail and Franchise business channels.
- The role is responsible for ensuring efficient execution of operational processes, store support activities, payment administration, contract management and franchise commercial administration.
Key Responsibilities
Operations Administration & Coordination
- Provide day-to-day administrative support to Retail and Franchise operations.
- Coordinate operational processes, approvals and documentation.
- Maintain business records, operational trackers and supporting files.
- Monitor action plans and follow up with relevant stakeholders to ensure timely completion.
Vendor Management & Payment Administration
- Coordinate recurring and ad-hoc operational payments.
- Review invoices and ensure proper coding, supporting documents and approvals are completed.
- Submit payment requests and follow up with Finance throughout the payment process.
- Maintain payment tracking records and ensure payment status is monitored .
- Support vendor creation, vendor maintenance and vendor-related administrative requests.
- Coordinate with landlords, suppliers and service providers on payment-related matters.
Purchase Order Administration
- Create and manage Purchase Orders (PO) in accordance with company procedures.
- Support Goods Receipt (GR) completion and documentation.
- Monitor PO status and coordinate with stakeholders to ensure timely closure.
- Support procurement activities related to store operational requirements.
- Maintain purchasing records and approval documentation.
Contract & Documentation Management
- Coordinate preparation and administration of operational contracts and agreements.
- Monitor contract validity and renewal timelines.
- Support document review, approval routing and signature processes.
- Maintain organized documentation and filing systems.
- Coordinate DocuSign workflows and approval documentation when required .
Franchise Commercial Administration Support
- Support administration of franchise commercial agreements and trade term documentation.
- Coordinate preparation and processing of business memos, announcements and approval documents.
- Support administration of franchise incentive programs, including documentation, tracking and approval coordination.
- Prepare and maintain supporting records related to franchise commercial activities.
- Coordinate communication and documentation exchange between franchise partners and internal stakeholders.
Key Relationships
- Retail Operations Team
- Franchise Team
- Finance
- Procurement
- Legal
- Landlords
- Vendors and Suppliers
Knowledge, Skills & Abilities
- Strong administrative and organizational skills .
- Good attention to detail and accuracy.
- Able to manage multiple tasks and deadlines.
- Good communication and stakeholder coordination skills.
- Proficient in Microsoft Excel, PowerPoint and Outlook.
- Experience with ERP systems (SAP preferred).
- Good written and spoken Vietnamese and English.
Education & Experience
- Bachelor degree in Business Administration , Retail Management, or a related field.
- Minimum 2 years of experience in operations administration, retail support, franchise support or similar roles.
- Experience in retail, consumer goods, fashion or sporting goods industries is preferred.
