About the role
Who We Are:
At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.
Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Our brand values help bond us together and drive our success:
- Runner First We act in the best interest of the runner
- Word is Bond We do what we say we’ll do
- Champion Heart We give our all in everything we do
- There is no “I” in Run We stay generous with our humanity
- Keep Moving We find ways to move every day, because joy is kinetic!
We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.
Your Job:
As an Assistant Retail Store Manager, Back-of-House (BOH) Operations at Brooks, you support the leadership of a Brooks brand retail store and work closely with the Retail Store Manager and Assistant Store Manager, FOH to deliver the premium service experience customers expect. You help lead and inspire the retail store team, ensuring every customer interaction reflects our mission to inspire everyone to run and be active. Your primary focus is retail operational excellence. You oversee smooth retail daily operations, create retail staff schedules, support physical inventories, manage incoming and outgoing retail inventory, lead seasonal product flips, and help drive retail sales through strong product storytelling and seamless retail store execution. You partner with the Assistant Store Manager, FOH to ensure the retail team is fully trained on all retail store operations, opening and closing procedures, and POS operations. As the store’s resident product expert, you lead retail product knowledge training and empower the retail team to deliver confident, informed recommendations that support customers of all backgrounds and abilities.
