About the role
Purpose & Overall Relevance for the Organization :
Within the framework of HR Services, we are providing services and business competence regarding all HR Services related processes. As HR Services strive to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally supporting this target by following key responsibilities.
Key Responsibilities:
- Perform general administration within the HR Services team and local HR team for all defined processes, tools and programmes and processes.
- Perform Hire to retire and payroll tasks with the defined SLA
- Update all relevant process documentation
- Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services processes and challenges.
- Maintain system wide through SAP, SuccessFactors and other relevant local HR systems.
- Handle standard inquiries & support through ticket (ServiceNow) and email
- Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and work agreements.
- Ensure correct execution of Turkiye laws and regulations with regards to specific employee master data and organizational data according to defined procedures
- Supporting the payroll lead in day-to-day payroll processing related activities for Turkiye
- Participate regularly in workshops and meetings held by subject matter experts within HR Services
Key Relationships:
- HR Services teams
- HR Partners
- Rewards Teams
- Payroll Teams
- Talent Acquisition
- External authorities, consultants, and suppliers
Knowledge, Skills and Abilities:
- Good level of affinity to and experience with HR with SAP HR/ Success Factor & Excel knowledge
- Very good analytical skills and detail-oriented work style
- Team player mentality
- Strong customer focus and service minded
- International mind-set; first experience as part of a geographically & culturally diverse team
- Ability to work under pressure as well as prioritizes and completes tasks in order of importance
Requisite Education and Experience / Minimum Qualifications:
- University degree
- Minimum 2+ year relevant working experience in a multi-national environment, preferably within HR
- Good command of English
- Experience with SAP HR and Turkiye Payroll
- Good knowledge of MS-Office applications
- Fully qualified/trained in job, deep knowledge in HR Shared Service set-up
